Daftar Penghargaan Tahun 2021

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Daftar Penghargaan Tahun 2022​




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  • ​The Best of Government Inhouse Magazine (FOKUS edisi 56 ): Silver
  • ​The Best of Government Inhouse Magazine (BICARA edisi 82): Gold 

  • Sub kategori E-Magazine  (FOKUS edisi 56): Gold  
  • Sub kategori Media Cetak (BICARA edisi 82): Silver
  • Terpopuler Subkategori Lembaga Negara 
  • Sub kategori Website: Gold
  • Sub kategori Ruang Pelayanan Informasi Publik: Gold
  • Sub kategori PPID Utama: Silver 
  • Sub kategori Aplikasi: Bronze
  • Terpopuler di Media Digital – Sub kategori Lembaga Negara
  • Platinum Winner

Top Global
  • Best Public Service : Gold
  • Best Social  Media : Gold
  • Best Contact Center Small : Gold
  • Direct Response Campaign : Bronze
  • Community Spirit : Silver
  • Technology Inovation - Internal : Gold 
  • Best Client Service Manager : Gold
​Asia Pacific
  • Best Public Service : Gold
  • Best Social  Media : Gold
  • Best Contact Center Small : Gold
  • Technology Inovation - Internal : Gold
  • Best Customer Service In : Silver
  • Direct Response Campaign : Silver
  • Community Spirit : Silver
  • Best Client Service Manager : Gold
  • Best Customer Service Pro : Silver
  • Best Supervisor : Runner Up
  • Best Analyst : Runner Up



  • ​The Best Digital Media: Platinum
  • The Best CC Operations: Platinum
  • The Best People Development: Platinum
  • The Best Customer Experience: Gold
  • The Best Employee Engagement: Silver
  • The Best Technology Innovation: Silver ​
The Best Systemic and Prudential Regulator in Asia Pacific Award 2021​​

BICARA 131 dinyatakan oleh auditor eksternal (PT. Tuv Sud) masih comply ISO 9001:2015 dalam surveillance audit di September 2021.​

Badan Publik Informatif​​



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