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​​Communication Department
11/11/2020 10:00 AM
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Bank Indonesia Reopens Currency Exchange Services for Damaged Rupiah

 
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Bank Indonesia has reopened its currency exchange services for damaged and worn rupiah, starting 12th November 2020, at head office and representative offices throughout Indonesia.  The service is available on Thursdays between 08.00-11.30 local time.  Bank Indonesia has reopened its currency exchange services in order to ensure the availability of rupiah fit for circulation, while maintaining COVID-19 health and containment protocols.
 
The criteria for the replacement of damaged and worn rupiah banknotes and coins of the same value are as follows:
Rupiah Banknotes
1.     A genuine rupiah banknote physically at least 2/3 of the original size may be exchanged for a banknote of the same value based on the following requirements:
a.     An intact rupiah banknote as a single unit with or without the complete serial number, or
b.     A rupiah banknote that is no longer intact as a single unit with the two corresponding serial numbers on the damaged rupiah banknote complete and the same.
2.     A rupiah banknote that is physically less than 2/3 of the original size will not be replaced.
Rupiah Coins
1.     A genuine rupiah coin physically at least 1/2 of the original size may be exchanged for a coin of the same value, and
2.     A rupiah coin that is physically less than 1/2 of the original size will not be replaced.
To exchange damaged or worn rupiah currency at Bank Indonesia, members of the public only need to bring the damaged currency that meets the requirements to a Bank Indonesia office at the appropriate time.  Bank Indonesia urges all members of the public wishing to exchange currency at a Bank Indonesia office to respect COVID-19 protocols.
 
Head of Communication Department
Onny Widjanarko
Executive Director

Information on Bank Indonesia
Tel. 021-131, email: bicara@bi.go.id

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Contact Center BICARA : (62 21) 131 e-mail : bicara@bi.go.id
Jam operasional Senin s.d. Jumat Pkl. 08.00 s.d 16.00 WIB
Halaman ini terakhir diperbarui 11/28/2020 11:32 AM
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