Welcome Remarks - Bank Sentral Republik Indonesia
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August 21, 2019

Welcome Remarks


Dear Colleagues,
I am delighted to welcome you all in Bali, Indonesia, the famed island of the Gods, to participate and share in the 16th EMEAP IT Directors’ Meeting (ITDM) on 12-15 September 2017.

This year our discussion theme is ‘Transforming the Business-IT alignment into excellent IT services: A Central Bank Perspective'. In this meeting, we will share the recent IT developments and discuss about how our IT organizations apply the IT service management framework to deliver excellent services to our stakeholders.

Primarily, the IT services contribute to the central bank’s ability in enabling the stability of inflation and currency exchange. Due to the fact that the IT service per se is operated across multiple systems involving not only internal but also external parties, in addition to rapidly changing business, we are challenged to manage the IT operations to meet the required service level with minimum disruption. I am honored to have all of you as a community that share the ideas, practices and lesson learnt to transform IT operations into excellent services.

I eagerly look forward to see you all on our IT Directors’ Meeting (ITDM).

Diah PBA Lubis
Head of IS Department, Bank Indonesia

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